Returns & Exchanges

Exchanges

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE,

    • You may return it for an exchange within 14 days of receiving your purchase. You will cover the two-way shipping charges.
    • You may opt for a refund (excludes 10% restocking fee and shipping charges) within 14 days of receiving your purchase.

 

IF THE ITEM YOU RECEIVED IS DEFECTIVE, do contact us at sales@watchspree.com.sg with your order number and a snapshot of the defect within 14 days of receiving your purchase. 
      • You may return it for an exchange within 14 days of receiving your purchase. We will cover the two-way shipping charges.

      • You may opt for a full refund within 14 days of receiving your purchase. Refund will be processed after the parcel is returned to us. We will cover the return shipping charges.

     

    Returns

    We highly recommend using a carrier which provides a tracking number so you can track your shipment. We will not responsible for any parcels lost or damaged in transit if sent via a non-trackable carrier. 

    For your item to be eligible for an exchange or a return, please ensure that it fulfills the following conditions:

      • New and unused
      • Packed in original box with proof of purchase 
      • In original working condition *unless returning due to defect
      • No scratches or damages *unless returning due to defect
      • Not resized
      • No alteration done on any part of the watch